Return Policy
You may return an unworn Wrena piece within 30 days of the delivery date.
What we can take back
- Unworn, unwashed, and unaltered
- Original tags still attached
- Free of perfume, makeup, or other wear
Swim, intimates, and pierced earrings are final sale. We cannot resell them once they have left us.
How to start a return
Write to us from the contact page with your order number, the items you are sending back, and the reason. We will tell you where to ship the parcel. You pay return shipping, unless we sent the wrong item or it arrived damaged.
Refunds
After the return arrives and passes inspection, we refund the item price to the original payment method. The original outbound shipping fee is refunded only when the return is our error. Refunds usually post within 5–10 business days after we approve the return. Your bank may take longer to show the credit.